Frequently Asked Questions

Got questions about renting from Tulsa Bounce Co? We’ve answered the ones we hear most often. If you don’t see your answer below, give us a call at (918) 555-0123 or email info@themes.digitalgoat.co.

How far in advance do I need to book?

We recommend booking at least two weeks before your event, especially during peak season (spring and summer). That said, we do our best to accommodate last-minute requests, so don’t hesitate to call us at (918) 555-0123 even if your party is coming up soon. Availability varies depending on the date and what you’re looking for, so the sooner you reach out, the better your options.

Do you deliver and set up in my area of Tulsa?

We serve the greater Tulsa, OK area and surrounding communities. We handle delivery and setup for all our rentals—you don’t have to worry about moving a bounce house yourself. If you’re not sure whether we reach your address, give us a call at (918) 555-0123 and we’ll let you know right away.

What happens if it rains on the day of my party?

Most of our inflatables can operate in light rain, but heavy rain or thunderstorms are a safety concern and we won’t set up in those conditions. We recommend purchasing event insurance or having a backup indoor plan just in case. If weather forces a cancellation, we’ll work with you to reschedule for another date at no extra charge.

Are your bounce houses and inflatables clean and safe?

Absolutely. Every unit is thoroughly cleaned and inspected after each rental to make sure it’s sanitized and in perfect working order. All our equipment meets safety standards, and we include a supervising adult’s overview of safe use when we deliver and set up.

How does payment work, and what are your cancellation terms?

We accept multiple payment methods and are happy to discuss our specific terms when you book. A deposit is typically required to reserve your date, with the balance due on or before delivery day. For complete details on our cancellation and refund policy, just ask when you call (918) 555-0123 or email info@themes.digitalgoat.co.

Can I pick up a rental myself instead of having you deliver?

We recommend our delivery and setup service to ensure everything is installed safely and correctly. However, we’re happy to discuss options with you. Call us at (918) 555-0123 to talk about what might work best for your party.

What if the bounce house gets damaged during my rental?

Normal wear and tear is part of the business, but if damage occurs, we’ll let you know. We’re usually flexible about minor issues, but it’s always a good idea to discuss damage liability when you book. Our team can go over all the details when you contact us at (918) 555-0123.

How long can I rent equipment for?

Most of our rentals are available for single-day events, weekend packages, or longer periods depending on what you need. Whether you’re planning a birthday party, corporate event, or week-long rental, we can work something out. Just reach out at (918) 555-0123 or info@themes.digitalgoat.co to discuss your specific timeline and we’ll find the right fit.